Terms and Conditions

 

General Terms and Conditions 
Your use of and purchase of products from this site is governed by the terms and conditions set out below. Leica Camera Ltd reserves the right to make changes to this website and the details displayed on it (including prices).

  1. The colour of goods may vary slightly from that shown on the website due to variations of photographic reproduction and display monitors. We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce that of the physical products themselves. All sizes quoted are approximate.
  2. In accordance with current data protection legislation, all confidential information, including credit card details, is held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
  3. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
  4. The Contract will be governed by the laws of England and Wales and the parties to the Contract subject to the jurisdiction of the English Courts.
  5. None of the above Terms and Conditions affects your statutory consumer rights.
  6. Leica Camera Ltd reserves the right, at its own discretion, to check all credit card transactions and only process authorised orders prior to the goods being dispatched.
  7. The title of any and all goods purchased via Leica Store UK transfers when both delivery and clear funds have been secured
  8. Were applicable, Leica Store UK General Terms and Conditions will apply.
  9. Any discrepancies in delivery must be notified by phone or in writing within seven days of receipt.
  10. All orders received by Leica Store UK will be completed within 30 days. If for whatever reason Leica Store Mayfair Online is unable to fulfill an order within 30 days we will notify you.
  11. Leica Store UK website orders accept the following major credit and debit cards, including: • Visa • MasterCard • Switch/Maestro • Amex • Google Pay • Apple Pay • PayPal.
  12. Errors and Omissions. We make every effort to ensure that the information on our site is accurate and up to date. We will promptly correct any errors brought to our attention.
  13. Replacement products are subject to availability. Goods must be returned in their original form including full box content. This does not affect your statutory rights.
  14. Limitation of Liability: Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Leica Camera Ltd. 2. Subject to clause 13.1, you agree that Leica Camera Ltd shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Leica Camera Ltd.'s direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Leica Camera Ltd has been advised of the possibility of such loss or damage). 3. Subject to clause 13.1, you agree that Leica Camera Ltd shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Leica Camera Ltd.'s direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Leica Camera Ltd has been advised of the possibility of such loss or damage). 4. The only liabilities that Leica Camera Ltd can exclude are those arising from the following. 1. In cases where losses were not foreseeable to both parties when the contract was formed 2. Where losses were not caused by any breach on the part of Leica Camera Ltd. 3.For any business losses, and/or losses to non-consumers

Pricing & Availability
All prices quoted include UK VAT at the ruling rate. If you are exempt from paying UK VAT, you are eligible to register for a VAT refund. Please contact us to find out more.

Carriage and Postage
All products purchased from Leica Store UK can be either collected from one of our retail stores in London or dispatched to an office or home address. To learn more about shipping and returns, please read here.

Collection from the Store
If you place your order before 13:00 Monday to Friday (excluding public holidays), your Leica order can be collected from one of our stores on the same day after 16:00. 

Orders placed after 13:00 will be available to collect from the store after 10:00 the following day.

Please note our opening hours.

Home Deliveries
All orders received before 13:00 Monday to Friday will be dispatched the same day using either UPS or Royal Mail, depending on size and value of the order. Leica Store UK offers a complimentary standard 3-5 day delivery service for items of and above £20. Alternatively, a chargeable guaranteed next day service (delivered before 18:00) is available. Deliveries can only be made on working days.

Next day delivery is not available to the Highlands & Islands. This includes the Republic of Ireland and the Channel Islands.

Deliveries to addresses outside of the United Kingdom and the Republic of Ireland will incur an additional charge. Prices will vary according to item weight and value. Contact us at onlinestore.uk@leica-camera.com for more information.

Data Protection 
Your statutory consumer rights are not affected by any part of the policies and procedures documented in our terms and conditions. Leica Camera Ltd is committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. We only use the information for the processing of the order you have placed with us. Information collected by us will not be sold, rented or loaned to any third party.

Product Warranties
All new products come with a full 24-month manufacturer’s warranty (or longer in the case of certain sport optics products).

Pre-owned and ex-demo products come with six months warranty. 

Descriptions & Conditions 
Leica Store UK offers new, ex-demo and pre-owned Leica products. All products that are ex-demo or pre-owned will be clearly notified as such. 

Ex-demo products sold through Leica Store UK website have been used on display in our retail store, shows, exhibitions and/or events or by our PR and Marketing Department or by our Akademie training facility. All ex-demo products have never been previously sold or owned by anyone other than by Leica Camera Ltd.

Pre-owned products have been part-exchanged by existing Leica owners when purchasing a new product. 

All ex-demo and pre-owned products on sale on Leica Store UK are individual and as such any description or grading given is unique to the actual product for sale.  

If an ex-demo product is described as "Mint" it will be in a like-new condition and will have no superficial signs that the product has been used. It may or may not have downloadable software such as "Lightroom". This will be noted on the appropriate product's web page as will whether it comes with a box and /or instructions.

If an ex-demo product is described as "Excellent" it will be in a like-new condition, but there may be some small signs of use. It may or may not have downloadable software such as "Lightroom". This will be noted on the product's web page as will whether it comes with a box and / or instructions.

If an ex-demo product is described as "Very good" it will be in very good condition but with some signs of use. It may or may not have downloadable software such as "Lightroom". This will be noted on the product's web page as will whether it comes with a box and / or instructions.

All pre-owned products will be sold as seen with an accurate description of the product and condition on its website page. 

Revised: 17th May 2019

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