General Terms and Conditions
Your use of and purchase of products from this site is governed by the terms and conditions set out below. Leica Camera Ltd reserves the right to make changes to this website and the details displayed on it (including prices).
Pricing & Availability
All prices quoted include UK VAT at the ruling rate. If you are exempt from paying UK VAT, you are eligible to register for a VAT refund. Please contact us to find out more.
Carriage and Postage
All products purchased from Leica Store UK can be either collected from one of our retail stores in London or dispatched to an office or home address. To learn more about shipping and returns, please read here.
Collection from the Store
If you place your order before 13:00 Monday to Friday (excluding public holidays), your Leica order can be collected from one of our stores on the same day after 16:00.
Orders placed after 13:00 will be available to collect from the store after 10:00 the following day.
Please note our opening hours.
All orders received before 13:00 Monday to Friday will be dispatched the same day using either UPS or Royal Mail, depending on size and value of the order. Leica Store UK offers a complimentary standard 3-5 day delivery service for items of and above £20. Alternatively, a chargeable guaranteed next day service (delivered before 18:00) is available. Deliveries can only be made on working days.
Next day delivery is not available to the Highlands & Islands. This includes the Republic of Ireland and the Channel Islands.
Deliveries to addresses outside of the United Kingdom and the Republic of Ireland will incur an additional charge. Prices will vary according to item weight and value. Contact us at firstname.lastname@example.org for more information.
Your statutory consumer rights are not affected by any part of the policies and procedures documented in our terms and conditions. Leica Camera Ltd is committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. We only use the information for the processing of the order you have placed with us. Information collected by us will not be sold, rented or loaned to any third party.
All new products come with a full 24-month manufacturer’s warranty (or longer in the case of certain sport optics products).
Pre-owned and ex-demo products come with six months warranty.
Descriptions & Conditions
Leica Store UK offers new, ex-demo and pre-owned Leica products. All products that are ex-demo or pre-owned will be clearly notified as such.
Ex-demo products sold through Leica Store UK website have been used on display in our retail store, shows, exhibitions and/or events or by our PR and Marketing Department or by our Akademie training facility. All ex-demo products have never been previously sold or owned by anyone other than by Leica Camera Ltd.
Pre-owned products have been part-exchanged by existing Leica owners when purchasing a new product.
All ex-demo and pre-owned products on sale on Leica Store UK are individual and as such any description or grading given is unique to the actual product for sale.
If an ex-demo product is described as "Mint" it will be in a like-new condition and will have no superficial signs that the product has been used. It may or may not have downloadable software such as "Lightroom". This will be noted on the appropriate product's web page as will whether it comes with a box and /or instructions.
If an ex-demo product is described as "Excellent" it will be in a like-new condition, but there may be some small signs of use. It may or may not have downloadable software such as "Lightroom". This will be noted on the product's web page as will whether it comes with a box and / or instructions.
If an ex-demo product is described as "Very good" it will be in very good condition but with some signs of use. It may or may not have downloadable software such as "Lightroom". This will be noted on the product's web page as will whether it comes with a box and / or instructions.
All pre-owned products will be sold as seen with an accurate description of the product and condition on its website page.
Revised: 17th May 2019
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