Terms and Conditions
General Terms and Conditions
Your use of and purchase of products from this site is governed by the terms and conditions set out below. Leica Camera Ltd reserves the right to make changes to this website and the details displayed on it (including prices).
Pricing & Availability
All prices quoted include UK VAT at the ruling rate. If you are exempt from paying UK VAT please discuss this by phone with a member of the Leica team prior to making your purchase.
Carriage and Postage
All products purchased from Leica Store Mayfair Online can be either collected from our retail store located at 34 Bruton Place, Mayfair, London, W1J 6NR or dispatched to the home address of the purchaser. Goods will only be supplied to addresses within the United Kingdom & the Republic of Ireland. All delivery addresses must be the registered address of the credit card owner.
Collection from the Store
If you place your order before 2.00pm Monday to Friday (excluding public holidays) your Leica order can be collected from 34 Bruton Place, Mayfair, London, W1J 6NR on the same day after 4.00pm. <br>Orders placed after 2.00pm will be available to collect from the store after 10.00am the following day.
Please note that Leica Store Mayfair's opening hours are 9.00am to 6.00pm Monday through to Saturday. We are closed on Sundays.
All orders received before 2.00pm Monday to Friday will be dispatched the same day using our UPS delivery service. Leica Store Mayfair Online offers a free complimentary standard 3-5 day UPS delivery service for items of and above £20. Alternatively, a chargeable guaranteed next day service (delivered before 6.00pm) is available. All UPS deliveries can only be made on working days.
Next day delivery is not available to the Highlands & Islands. This includes the Republic of Ireland and the Channel Islands.
We do not offer any delivery service for addresses outside of the United Kingdom and the Republic of Ireland.
Your statutory consumer rights are not affected by any part of the policies and procedures documented in our terms and conditions. Leica Camera Ltd is committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. We only use the information for the processing of the order you have placed with us. Information collected by us will not be sold, rented or loaned to any third party.
All new and “ex-display and demonstration” products come with a full 24 month manufacturer’s warranty (or longer in the case of certain sport optics products).
Pre-owned products come with six months’ warranty.
Descriptions & Conditions
Leica Store Mayfair Online offers new, "ex-display and demonstration" and pre-owned Leica products. All products that are "ex-display and demonstration" or pre-owned will be clearly notified as such.
"Ex display and demonstration" products sold through Leica Store Mayfair Online website have been used on display in our retail store, shows, exhibitions and/or events or by our PR and Marketing Department or by our Akademie training facility. All "ex display and demonstration” products have never been previously sold or owned by anyone other than by Leica Camera Ltd.
Pre-owned products have been part-exchanged by existing Leica owners when purchasing a new product.
All "ex display and demonstration" and pre-owned products on sale on Leica Store Mayfair Online are individual and as such any description or grading given is unique to the actual product for sale.
If an "ex display or demonstration" product is described as "Mint" it will be in a like-new condition, and will have no superficial signs that the product has been used. It may or may not have downloadable software such as "Lightroom". This will be noted on the appropriate product's web page as will whether it comes with a box and /or instructions.
If an "ex display or demonstration" product is described, as "EXC++" it will be in a like-new condition, but there may be some small signs of use. It may or may not have downloadable software such as "Lightroom". This will be noted on the product's web page as will whether it comes with a box and / or instructions.
If "ex display or demonstration" product is described as "EXC+" it will be in excellent condition but with some signs of use. It may or may not have downloadable software such as "Lightroom". This will be noted on the product's web page as will whether it comes with a box and / or instructions.
All pre-owned products will be sold as seen with an accurate description of the product and condition on its website page.